This report is based upon a workshop held at the Swan Hotel Bedford, February 2000

The workshop was arranged and the report prepared for DTI & EPSRC by ideo ltd. with the support of:

• Cambridge University Engineering Department
• the CIM Institute, Cranfield University
• the Engineering Design Centre at the University of Newcastle upon Tyne, and
• the Manufacturing Engineering & Operations Management Group at Nottingham University

Copies of the printed report may be obtained from Bob Malcolm, ideo ltd.

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